Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Urban Venom. By accessing or using our website, urbanvenom.pk, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

These Terms of Service govern your use of the Urban Venom website and the purchase of our products.

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon being posted on this page.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products

We strive to display our products, colours, and designs as accurately as possible. However, actual colours may vary depending on your device's screen settings.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

4. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Urban Venom reserves the right to change prices, promotions, and product availability at any time without prior notice.

5. Orders

Placing an order does not guarantee acceptance.

Urban Venom reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Product unavailability

  • Pricing or typographical errors

  • Suspected fraudulent activity

  • Failure to verify customer information

6. Payment

We accept the payment methods displayed during checkout.

Orders will only be processed after successful payment confirmation where applicable.

For Cash on Delivery (COD) orders, Urban Venom may contact customers for order verification before dispatch.

7. Shipping

Shipping times are estimates only and are not guaranteed.

Please refer to our Shipping Policy for complete shipping information.

8. Returns & Refunds

Returns and refunds are subject to our Refund Policy.

Customers should review our Refund Policy before placing an order.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Artwork

  • Graphics

  • Product designs

  • Images

  • Videos

  • Text

  • Branding

is the exclusive property of Urban Venom unless otherwise stated.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to interfere with the security or operation of the website.

  • Upload malicious software or harmful code.

  • Infringe upon the intellectual property rights of Urban Venom or others.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Urban Venom shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Third-Party Services

Our website may contain links to third-party websites or services.

Urban Venom is not responsible for the content, privacy practices, or policies of any third-party websites.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Urban Venom

Website: urbanvenom.pk

Email: urbanvenomco@gmail.com